Websites will break, even if you’ve changed nothing recently. Honest. The fact is there are many points where things can simply fail, whether caused by technical or human error. Occasionally it can be the result of direct malicious intent. Some WordPress repair problems are simple to diagnose, while other conditions may take time.
So what should you do?
Google is the dominant search engine in the United States. If Google determines your website may have been compromised with spammy content links or to distribute harmful malware, Google will display warning messages in the search results to caution your potential visitors to avoid your website. Yikes! That means less people will come to your website and you may not even realize it.
Let’s take a methodical approach beginning with a High-level assessment.
Yes, it’s critical to fix your website. But it’s a mistake to rush through it. First we’ll perform a high-level assessment to determine the ease or complexity of your unique situation.
Assuming we think there are solutions available, we’ll provide a plan and estimate. Best case is there is a simple fix. Absolute worst case we’d recommend a rebuild from scratch. Upon your agreement we’ll proceed:
- Attempt to backup your existing content.
- Attempt to purge any malicious or suspicious data/files.
- Restore a working version of the WordPress content and database into a new hosting environment.
- Observe for any recurrence of the issue.
With nearly fourteen years of WordPress experience, it fair to say we’ve been exposed to and fixed many problems, large and small.
There are no absolute guarantees. We will do what is reasonable to deliver a “clean” website to you. If the same problem recurs within thirty days from delivery, we’ll review and attempt to fix it one time for no additional charge.
Please begin by filling out the contact form on this page. Be sure to provide your domain name along with your contact info.